These Terms of Service (“Terms”) govern your access to and use of the website bookedandloved.com, its content, forms, resources, communications, and services provided by Marek Szwed, operating under the brand Booked & Loved (“Booked & Loved,” “we,” “us,” or “our”).

By accessing our website, submitting a form, requesting a resource, booking a consultation, communicating with us, or using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Business Information

Booked & Loved is a marketing brand operated by:

Marek Szwed
Sole Proprietor
Business ID: 08803820
VAT ID: CZ9609115505

Stonava 912
735 34 Stonava
Moravian-Silesian Region
Czech Republic

Email: [email protected]
Website: bookedandloved.com

2. Our Services

Booked & Loved provides marketing-related information, educational materials, resources, consultations, and services primarily intended for beauty salon, spa, aesthetics, and other beauty-industry business owners.

Our website may include free guides, training materials, videos, case studies, marketing information, consultation booking options, application forms, and information about our services.

Any paid marketing, consulting, funnel-building, advertising, or related services may be subject to a separate agreement, proposal, order form, or other terms agreed between you and Booked & Loved.

If there is a conflict between these Terms and a separately signed agreement regarding paid services, the separately signed agreement will control with respect to those services.

3. No Guarantee of Results

Marketing and business results vary significantly depending on factors including your business, market, location, pricing, offer, staff, reputation, advertising budget, sales process, execution, economic conditions, competition, and other circumstances outside our control.

Accordingly, we do not guarantee any particular level of:

- leads;

- appointments;

- customers;

- revenue;

- profit;

- return on advertising spend;

- conversion rate;

- business growth; or

- other commercial result.

Any examples, testimonials, case studies, client results, projections, or illustrations presented by Booked & Loved are provided for informational purposes and should not be interpreted as a promise or guarantee that you will achieve the same or similar results.

4. Educational Information

Content provided through our website, guides, emails, videos, consultations, and other communications is intended for general informational and educational purposes.

Nothing provided by Booked & Loved constitutes legal, tax, accounting, financial, medical, or other regulated professional advice.

You are responsible for evaluating whether any strategy, recommendation, or information is appropriate for your own business and circumstances.

5. Free Resources and Email Communications

When you request a free guide, training, resource, or other material, we may send the requested material to the email address you provide.

Where permitted by applicable law and based on the information or consent you provide, we may also send educational emails, marketing insights, case studies, client stories, business information, updates, and occasional information about Booked & Loved services.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Unsubscribing from marketing emails may not prevent us from sending necessary transactional, administrative, or service-related communications.

6. Telephone Communications

If you voluntarily provide your telephone number and give the applicable consent, Marek Szwed / Booked & Loved may contact you by telephone regarding your inquiry, requested resource, salon or business, consultation, or Booked & Loved services.

Providing consent to receive telephone calls is not a condition of purchasing any product or service.

You may ask us not to call you again at any time.

7. SMS Terms

Booked & Loved may offer an optional SMS messaging program.

If you separately consent to receive non-marketing text messages from us, messages may include:

- consultation or appointment confirmations;

- appointment reminders;

- scheduling information;

- rescheduling or cancellation notices;

- responses to your inquiries; and

- other communications directly related to a consultation or conversation you initiated with us.

SMS consent is optional and is not a condition of purchasing any goods or services.

Providing your phone number without separately consenting to SMS communications does not by itself enroll you in our SMS messaging program.

Message Frequency

Message frequency may vary.

The number of messages you receive will depend on your interactions with us, including whether you schedule or modify a consultation or communicate with us by text.

As always, message and data rates may apply for messages sent to you from us and messages sent from you to us.

For questions about your text or data plan, please contact your wireless provider.

Opting Out

You can cancel the SMS service at any time.

Simply reply STOP to any SMS message from Booked & Loved or text STOP to:

[BOOKED & LOVED U.S. PHONE NUMBER]

After you send STOP, we may send you an SMS confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from that messaging program unless you subsequently opt in again.

If you want to receive SMS messages again, you may opt in again through the applicable Booked & Loved form or consent process.

Help and Support

If you experience issues with the messaging program, reply HELP for assistance.

You may also contact us directly at:

[email protected]

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your mobile carrier and is outside our complete control.

Supported Carriers and Devices

SMS availability may vary depending on your mobile carrier, device, location, and service plan.

We cannot guarantee that SMS communications will be available through every carrier or on every device.

SMS Privacy

Information regarding how we handle personal information and SMS-related data is described in our Privacy Policy:

https://bookedandloved.com/privacy-policy

SMS opt-in information and consent will be handled in accordance with that Privacy Policy.

8. Appointments and Consultations

Booking a consultation does not create a client relationship or obligate either party to enter into a paid engagement.

We may contact you regarding your scheduled consultation using the contact information and communication methods for which you have provided the appropriate information or consent.

If you cannot attend a scheduled consultation, we ask that you reschedule or cancel it as soon as reasonably possible.

We reserve the right to cancel or reschedule consultations when reasonably necessary.

9. Information You Provide

You agree that information you submit through our website, forms, applications, or communications will be accurate to the best of your knowledge.

You may choose to provide information relating to your business, including your:

- business or salon name;

- website;

- social media profiles;

- team;

- services;

- approximate business performance;

- goals;

- marketing activities; and

- other information relevant to your inquiry or application.

Our collection and use of personal information is governed by our Privacy Policy.

10. Intellectual Property

Unless otherwise stated, the website and its original content, including text, videos, training materials, guides, frameworks, graphics, branding, designs, funnels, templates, and other materials created by Booked & Loved are owned by or licensed to Marek Szwed and are protected by applicable intellectual property laws.

You may download and use free resources made available to you for your own personal or internal business use.

Unless you receive our prior written permission, you may not:

- reproduce or republish our materials for commercial distribution;

- sell, sublicense, or redistribute our content;

- present our materials as your own;

- copy substantial portions of our website or training materials;

- use our content to create a competing product, training, or service; or

- remove copyright, trademark, or ownership notices.

11. Acceptable Use

You agree not to use our website, forms, communications systems, or services:

- for unlawful or fraudulent purposes;

- to impersonate another person or business;

- to submit knowingly false or misleading information;

- to interfere with the operation or security of our website;

- to attempt unauthorized access to systems or data;

- to distribute malicious software or harmful code; or

-in any way that violates applicable law or the rights of another person.

We may restrict access where we reasonably believe these Terms have been violated.

12. Third-Party Services

Our website and services may use or link to third-party platforms and service providers, including services such as GoHighLevel / LeadConnector, Meta, Calendly, Stripe, and other technology providers.

These services may be governed by their own terms and privacy policies.

We do not control third-party platforms and are not responsible for their availability, security, content, or independent actions, except to the extent required by applicable law.

13. Payments

If you purchase a paid service from Booked & Loved, payment terms, pricing, scope of work, cancellation terms, refund terms, and other commercial conditions may be set out in a separate proposal, agreement, checkout page, invoice, or order form.

Payment processing may be handled through third-party payment providers such as Stripe.

Nothing on a general informational page or free-resource funnel creates an obligation for Booked & Loved to provide paid services unless those services have been separately agreed upon.

14. Refunds and Cancellations

Any refund or cancellation rights relating to paid services will be governed by the specific terms presented at the time of purchase or contained in the relevant service agreement.

Where mandatory consumer or other applicable laws provide rights that cannot legally be waived, those rights remain unaffected.

15. Website Availability

We aim to keep our website and services available and functioning properly, but we do not guarantee uninterrupted, error-free, or continuous access.

We may modify, suspend, discontinue, or update any part of our website or free content at any time.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website, free resources, content, and informational materials are provided on an “as is” and “as available” basis.

We make no warranty that the website or its content will always be available, error-free, secure, or suitable for every particular business purpose.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Marek Szwed / Booked & Loved will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of or reliance on our website, free materials, educational content, or services.

You remain responsible for business decisions made based on information you receive from us.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

18. Privacy

Your use of our website and services is also governed by our Privacy Policy:

https://bookedandloved.com/privacy-policy

Please review the Privacy Policy to understand how we collect, use, retain, and protect personal information.

19. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, technology, business practices, or applicable legal requirements.

When we make changes, the updated Terms will be posted on this page and the “Last Updated” date will be revised.

Your continued use of our website after an update is subject to the version of the Terms then in effect.

20. Governing Law

These Terms are governed by the laws of the Czech Republic, without regard to conflict-of-law principles.

Nothing in this section limits any mandatory rights or protections available to you under applicable law that cannot legally be waived or excluded.

21. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.

22. Entire Agreement

These Terms, together with our Privacy Policy and any separate agreement applicable to a particular paid service, constitute the applicable agreement between you and Booked & Loved regarding the matters they address.

23. Contact Us

If you have questions about these Terms, please contact:

Marek Szwed
Booked & Loved

Stonava 912
735 34 Stonava
Moravian-Silesian Region
Czech Republic

Business ID: 08803820
VAT ID: CZ9609115505

Email: [email protected] or [email protected]
Website: bookedandloved.com